Return and Exchange Policy

All items sold are non-refundable and non-exchangeable.

Please ensure your shipping address is accurate; no refund or replacement if wrong address is provided.

Compensation for registered mail is applicable only if the post office confirms that the mail is lost and undelivered. Maximum compensation is capped at SGD68 (approx USD42) by the post office. Process and time taken varies depending on the situation. However, if the post office confirms that the registered mail was delivered and you didn't receive it, please claim for compensation for the lost mail directly from your local post office.